Child Safety Standards

Last updated: May 13, 2026

This page describes the publicly accessible child safety standards for the Neighbourly app, published by Neighbourly on Google Play under package com.neighbourlybox.app. These standards apply to all user activity on Neighbourly, including profile content, item listings, images, attachments, messages, and shared links.

Zero tolerance: Neighbourly strictly prohibits child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, sextortion, child trafficking, and any content or behavior that sexually exploits, abuses, or endangers a child.

Prohibited Content and Conduct

Users may not use Neighbourly to create, upload, post, store, request, promote, distribute, or facilitate any of the following:

Child sexual abuse material, including real, altered, or computer-generated sexualized depictions of minors where prohibited by law.
Grooming, sexual solicitation, or attempts to build contact with a minor for sexual purposes online or offline.
Requests for sexual images of a minor, sexualized conversations involving a minor, or offers involving the exploitation of a child.
Sextortion, blackmail, coercion, or threats involving a child's intimate images or sexual activity.
Trafficking, commercial sexual exploitation, or any attempt to advertise, arrange, or facilitate abuse of a child.
Any other content or conduct that exploits, harms, or endangers children.

Reporting and Review

If you encounter content or behavior on Neighbourly that may involve CSAE or CSAM, report it immediately to our child safety contact at neighbourly.app.ro@gmail.com.

Please include any details that can help us identify the content or account involved, such as usernames, screenshots, message excerpts, listing titles, or links.

If a child may be in immediate danger, contact your local law enforcement or emergency services immediately.

Enforcement

When Neighbourly obtains actual knowledge of suspected CSAE or CSAM, we may take action without prior notice, including:

Removing or disabling access to the reported content.
Restricting, suspending, or permanently terminating related accounts.
Preserving relevant information for safety review and legal compliance.
Reporting confirmed CSAM to the National Center for Missing and Exploited Children (NCMEC) or the relevant regional authority, where required by law.

Compliance with Child Safety Laws

Neighbourly is committed to complying with applicable child safety laws and regulations. We maintain this standard as part of our effort to prevent misuse of the platform and to respond appropriately to confirmed child sexual abuse material and exploitation-related activity.

Child Safety Point of Contact

Child safety contact for Neighbourly

Email: neighbourly.app.ro@gmail.com

This contact point is available for child safety notifications, urgent moderation escalations, and Google Play policy communications related to CSAE and CSAM.